Customer Service

MTPL (India) a leading manufacturer of Yarn Extruders and Rope Making machinery, has a prompt technical support service that provides a significant differential advantage for its customers. We've opened corporate offices across India to simplify after-sales service. This ensures convenient access to machine spare parts and services for our valued clients.

MTPL (India) offers multiple advantages: speed of delivery and repair of machinery, parts warranty, and parts availability in shortest possible time, highly qualified professional and technical services officers to provide technical support to our local clients & also online solutions for our overseas clients throughout the Globe.

MTPL (India) has 30 years of manufacturing machines for the rope industry and has, therefore, with the experience needed to know the importance of a fast and efficient repair. The objective is clear: keep the machinery of our clients unstopped. For this reason MTPL Online tech support Team was created, a technical support service that is based on four pillars: proximity, service, quality and speed. This Service thus becomes a differential advantage between MTPL (India) and competitors, as they are the only company able to offer this additional service.